FAQs
Is the cost of shipping included?
Shipping is complimentary/included with your order in the United States! We will include tracking information in an email once your order is ready to be shipped.
What is the order time?
Deco Kids are very special, so every necklace is handcrafted and assembled in Michigan and takes roughly 3-4 weeks to finalize (sometimes they get done early), plus a few days for shipping. Sometimes we can ship in less time!
Can I add more kids to my existing necklace?
Yes, we've been doing this for years, and would love to help you add to your growing family!
We are building our site to allow for additional kids, but for now please email our team at info@decokidsjewelry.com to inquire about adding to your existing necklace.
What is the return policy?
Unworn necklaces can be returned within 30 days of delivery for a full refund.
Are Deco Kids made of solid gold?
Yes. All Deco Kids necklaces, including the chain and pendant are made of solid 14K white or yellow gold.
What type of diamonds are used?
Deco Kids are made using very high quality laboratory-grown diamonds, (compared to mined diamonds), for a few reasons, including ethics, quality and appearance.
Laboratory grown diamonds are becoming increasingly preferred over mined diamonds because they have the same physical, chemical and optical properties as mined diamonds, but are more environmentally friendly, and often have fewer defects, are more beautiful and have more clear origin sources (as opposed to diamonds found in mines).
Since each Deco Kids necklace is handcrafted to order, we are able to do custom orders for customers with a strong preference to use mined diamonds. Please email our team at info@decokidsjewelry.com.
Do necklaces come with a warranty?
All Deco Kids necklaces come with a lifetime warranty on any necessary repairs.
Please email info@decokidsjewelry.com to get help with a repair.